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Strengthening practice in responding to domestic and family violence


As landlords in the social housing system, community housing providers (CHPs) have responsibilities to support their tenants to sustain their tenancies and prevent homelessness.  Tenants, household members or applicants that experience domestic and family violence (DFV) have a right to expect that the sector will respond to help them.

CHPs have an opportunity to make a significant difference through the implementation of well-designed and evidenced DFV policies and procedures and by ensuring that approaches to identifying and responding to DFV assist victims to either remain safely in their own home or relocate to a safe environment.  Critical to this is the need to ensure that the response is tailored to the individual or household.

The aim of the Strengthening practice in responding to domestic and family violence: A toolkit for community housing providers is to build on the existing positive practice in both community housing and specialist homelessness services and complement; support and enhance current best practice approaches so they are adopted throughout the sector.

The Toolkit is split into 6 sections plus a separate power point presentation which include a wide range of resources to assist providers to effectively identify and respond to DFV. 

The Federation strongly encourages CHP staff to attend a 2 hour webinar in the use of the Toolkit to support the implementation of the Toolkit into your organisation.

Also, the Federation currently delivers the CHCDFV001 Recognise and Respond Appropriately to Domestic and Family Violence unit as part of the Certificate IV in Social Housing and this training has been modified to incorporate the Toolkit.

For further information on the 2 hour webinar or full day training session, please contact Kevin Saide, Training Manager, Centre for Training in Social Housing: kevins@communityhousing.org.au or 02 9281 7144 ext 215 or 0418 716 463.


SECTION ONE Introduction
SECTION TWO Guidance tools and checklists
SECTION THREE Tenant and applicant resources
SECTION FOUR Case studies
SECTION FIVE A resource for employers
SECTION SIX Resource for Housing Professionals

Identifyting & Responding Effectively to Domestic & Family Violence - A TOOLBOX TALK



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