About us

Community Housing Industry Association NSW (CHIA NSW) is the peak industry group for community housing in NSW. We represent 91 members managing around 39,000 properties – the largest community housing industry sector in Australia.

CHIA NSW works to build a sustainable and flourishing industry able to deliver the best outcomes for the tenants and communities it works with. We also advocate with local, state and federal governments for more social and affordable housing for people on lower incomes in NSW.

CHIA NSW is affiliated to the Community Housing Industry Association (CHIA), the national peak body that represents the industry in Australia, and we work with community housing peak bodies in other jurisdictions to collectively support the industry to grow and operate effectively.

What we do

CHIA NSW delivers a range of resources to help providers develop their services including research reports, toolkits, guides and workshops. CHIA NSW has also developed the first social housing benchmarking service in Australia – House Keys – allowing community housing providers to see how they are performing against their peers.

CHIA NSW is a Registered Training Organisation (RTO), delivering accredited training through the Centre for Training in Social Housing. For more information on what training is on offer go here.

We provide regular information, updates and briefings for members on the latest developments that affect the industry. To see our most recent publications and briefings go here.

CHIA NSW also surveys its members regularly to ensure that the priorities of the organisation are what the members want to focus on. Information about the Federation’s priorities over the next three years can be found here – link to Strategic Plan

We acknowledge the Gadigal People of the Eora Nation as the traditional owners of the land on which CHIA NSW is located and our Statement of Apology and Commitment to Aboriginal people and Torres Strait Islanders is here.

Joining Us

If you would like to join CHIA NSW please submit the appropriate application form:

Full Member [Tier 1 & 2]

Full Member [Tier 3]

Associate Member



Full Membership

A Full Member must be a Community Housing Provider that provides Community Housing in NSW to a material extent and:

(i)  which is a registered community housing provider under the NRSCH; or
(ii)  whose core activity is the direct provision of Community Housing.

Annual membership – Tier 1 & 2    Base $1,575 + $12.75 per tenancy (includes GST)
Annual membership – Tier 3          Base $1,280 + $ 9.75 per tenancy (includes GST)

Benefits of full membership:

  • Membership of CHIA National
  • Policy development, research and advocacy
  • Regular e-bulletins and e-newsletter
  • Nomination and voting rights for the Board
  • Fifteen percent discount on training, publications, services and fee-paying seminars
  • Exclusive access to regular members’ meetings
  • Exclusive access to Networks and the Networking Exchange events included in your membership fee
  • Exclusive access to working groups which shape the industry’s approach to key issues
  • Free access to support, information and advice through the Housing Management Hotline, website and direct contact with expert staff.

Associate Membership

An Associate Member will be an organisation or individual that does not satisfy the requirements of Full Membership but who has an interest in Community Housing in NSW.

Annual membership – Organisation:  $220 (includes GST)
Annual membership – Individual:  $85 (includes GST)

Benefits of associate membership:

  • Regular e-bulletins and e-newsletter
  • Five percent discount on training, publications, services and fee-paying seminars
  • Free access to support, information and advice through the Housing Management Hotline and website.