Resources and Toolkits

CHIA NSW has developed a number of ‘toolkits’ and practice resources to assist community housing providers to deliver effective services to applicants and tenants.

Strengthening practice in responding to domestic and family violence: a toolkit for community housing providers

Community housing providers have a responsibility to support tenants to sustain their tenancies and to prevent homelessness.  Tenants, household members or applicants that experience domestic and family violence (DFV) have a right to expect that providers will respond to help them. Community housing providers can make a significant difference through the implementation of well-designed and evidenced DFV policies and procedures.

This very practical Toolkit gives community housing providers the resources they need to better respond to people experiencing domestic and family violence.

Building Community Support for Community Housing

Creating Sustainable Tenancies for Tenants with Complex Needs

Multi-Tenure Developments: Best Practice Approaches to Design, Development and Management