CHIA NSW has collated measures below for Community Housing Providers in dealing with the spread of COVID-19 in NSW.

Updates will be based on the best available Government advice for Community Housing Providers responding to the spread of COVID-19.

Information will be sourced from Australian Federal and State Government sources (e.g. NSW Health, Department of Health, Healthdirect) wherever possible.

CHIA NSW will note actions and measures below that flow from State and Federal Government mandates based on the latest advice, guidelines, and instructions.


NSW Department of Communities & Justice has released a ‘one-stop-shop’ resource for social service providers responding to COVID-19, simply click through this link to their COVID-19 resources homepage.

  • UPDATE, AUGUST 4TH – NSW Premier Gladys Berejiklian has shared new NSW Health advice that strongly recommends people wear masks in high-risk public areas, including:
    • cafes, restaurants, pubs (where practical)
    • places of worship
    • public transport
    • supermarkets
  • Utilize social distancing measures
    • Keep 1.5m between people where possible.
    • Stop shaking hands, hugging, or kissing as a greeting.
    • Avoid crowds if possible.
    • Visit shops sparingly.
    • Use public transport in off-peak periods where possible.
    • Use debit and credit cards instead of cash. Make use of online, self-serve transactions (e.g. Opal Cards)
  • Actions for organizations to take – provided by NSW Health
    • Encourage flexible working arrangements where possible. (e.g. work from home, staggered rotations, off-peak travel arrangements)
    • Open windows, enhance air flow, adjust air conditioning.
    • Provide and promote hand sanitiser use at building entrances.
    • Ensure high standards of routine environmental cleaning, standard cleaning products are fine.
    • Clean and disinfect high touch surfaces regularly, including desks and keyboards.