New Entrant Resource Bank- Introduction

The New Entrant Resource Bank has been developed to assist housing providers that wish to become registered under the National Regulatory System for Community Housing.  The NERB contains sample policies, procedures, guidelines and useful resources that can be adapted by community housing providers and have been designed to support the needs of a diverse group of new entrants to the NRSCH.  The resources are organised to align with the Performance Outcomes included in the NRSCH.

The documents below provide guidance to using the NERB resources.

Nerb Index
Overarching- Theory of Practice
Overarching- Helpful Resources
Download All Resources- High Resolution
Download All Resources- Low Resolution

For further information about eligibility to register under the NRSCH please click here or contact the Registrar in your State or Territory.

CHIA NSW would like to acknowledge the funds provided by the NSW Department of Communities and Justice (DCJ) to help develop this resource under the NSW Community Housing Industry Development Strategy. The NSW Community Housing Industry Development Strategy is a partnership between CHIA NSW and DCJ.


By using any of the NERB resources you acknowledge that you are responsible for adapting the materials to your own organisation’s requirements.  CHIA NSW does not make any representation or warranty about the accuracy, reliability, currency or completeness of any material contained on this website or on any linked site.  To the extent permitted by law, CHIA NSW excludes all liability for any loss or damage (including indirect, special or consequential loss or damage) arising from the use of, or reliance on, the resources whether or not caused by any negligent act or omission.