Survey Project Officer – CHIA NSW

Position type: Ongoing, full time (36.75 hrs per week)

Salary: $75,000, plus superannuation, and option to salary sacrifice

CHIA NSW is the industry peak body for registered community housing providers (CHPs) in NSW. We represent over 100 members who provide community housing to very low, low and moderate income households. With more than 50,000 properties under management, the NSW community housing sector is the largest in Australia.  Since 2012, we have developed a successful tenant satisfaction and outcomes survey and benchmarking service.  The service has grown over the last eight years and we now provide the service in different states and different sectors.  We are looking for a Survey Project Officer to play a part in our continued growth and success.  Do you have an excellent eye for detail, experience in using complex software, a focus on customer service and an interest in surveys and benchmarking?  If so, we would love to hear from you.

Essential Criteria

  • Strong project management skills
  • Demonstrated experience in the daily use of complex software
  • Excellent attention to detail
  • Ability to problem-solve effectively
  • Ability to manage contractors to ensure effective project delivery
  • Ability to work independently and as part of a cross-functional team

Position Description:  Survey project officer PD v2.a

How to apply

If you would like to be considered for this position, please submit your resume together with your responses to the above criteria to:  Closing date for applications is Thursday 19th March 2020

For further information contact Adam West PH: 02 9690 2447 (x 2011).


Name of organisation:              North Coast Community Housing

Position advertised:                   Customer Service Officer – Maintenance

Location:                                       Lismore

Salary (optional):                        Not specified

Application cut-off date:          5.00pm on Wednesday 18 March, 2020

Description of role:                    The Customer Service Officer – Maintenance is responsible for the provision of direct property maintenance related services to tenants. The position plays a key role in the delivery of tenant satisfaction. In addition the role provides administrative support to the Property team, and the Tenancy Team when required.

Contact person for further information:               Elizabeth Olivieri (02) 6627 5317

Link to position: