Course Overview
Community Housing plays an important role in the housing of people experiencing mental ill health and/or mental distress. Frontline staff and their managers are a key interface and need to be equipped with knowledge and skills to effectively engage and identify when their tenants or applicants require mental health support. CHIA NSW and the Mental Health Coordinating Council have together developed a mental health awareness program. The development of this program has been fully funded by the NSW Ministry of Health.
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2 half days 9:30am – 1:00pm
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Online via Zoom
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$275 incl. GST
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11 & 12 March 2024
10 & 11 June 2024 -
18 participants
- Gain knowledge and understanding of the mental health system.
- Employ appropriate communication skills when working with people experiencing mental distress or mental ill health.
- Network with appropriate mental health agencies to benefit the tenant and applicant.
- Assist the tenant to maintain their tenancy.
- Language matters.
- Defining mental distress.
- Recognising and responding to people experiencing mental distress or mental illness.
- Trauma Informed Practice.
- Understanding the mental health system.
- Networking with the mental health providers.
- Understanding the legal system for people with mental illness or experiencing mental distress.
- Frontline workers who manage applicants and tenants
- Specialist housing workers
- Managers
The course is delivered online via Zoom. Participants attend two 3-hour sessions on separate days.
Participants are provided with access to course material via Moodle prior to the sessions and will also receive infographics for their workplace outlining practical information and processes.
Chris Wilson has been involved in supporting people and training counsellors in mental health for over 20 years. In that time, he has developed experience in the specialist areas of First Aid Mental Health, trauma and trauma and addictions, and peer support. Chris currently provides training through CHIA NSW and the Mental Health Coordinating Council.
Chris uses his years of experience and current good practice to deliver the mental health Awareness program. He uses a holistic training style which provides participants with real skills and information which they can take back to their workplace.
“This course was amazing and insightful.”
“Excellent. Engaging and interesting.”
Need to chat?
If you are unsure which Professional Development course would suit you best, contact our CHIA NSW Learning & Development team by calling on (02) 9690 2447 or send us an enquiry via the form below.