Course Overview
As a frontline worker in Community Housing, you will work with many survivors of domestic and family violence. The Community Housing Industry is committed to building our skills capacity and practice to identify indicators of domestic and family violence and to work with victims to assist them to manage their housing and support situation. Understanding concepts of domestic and family violence will equip you to deliver survivor centred practice and empowerment through trauma informed practice.
Using the Strengthening Practice in Responding to Domestic and Family Violence Toolkit you will have the opportunity to explore and develop skills and strategies to work with survivors and create a safe environment more effectively.
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9:30am – 1.00pm
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Online via Zoom
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$275 Incl. GST
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22 July 2024
21 November 2024 -
15 participants
Group bookings by enquiry
- Understand the complexity of the issues and its impact on the physical, social and financial wellbeing and safety of individuals, families and communities.
- Recognise and apply the regulations from the Residential Tenancies Act (2010) and its implication for community housing tenants.
- Better understand and respond to incidents of domestic and family violence (DFV).
- Identify and refer to appropriate support services within the local area.
- Overview of domestic and family violence (DFV) and exploration of issues of concern that may indicate domestic family violence including coercive control, guilt and shame, and property damage.
- Working with and responding to customers and tenants affected by domestic and family violence including the principles of trauma informed care.
- Identifying workplace practices which respond to the victim/survivor’s needs.
- Identifying when to refer to appropriate services.
- Frontline workers
- Managers
The course is delivered via online Zoom workshops. Face to face delivery can be organised on request.
Need to chat?
If you are unsure which Professional Development course would suit you best, contact our CHIA NSW Learning & Development team by calling on (02) 9690 2447 or send us an enquiry via the form below.