Domestic and family violence is a complex and difficult issue and appears almost weekly in the news. It is important that community housing staff, particularly front-line staff can understand the issues and behaviours indicative of domestic and family violence. This session will discuss the myths and realities of domestic and family violence and explore strategies of reducing risk and increasing safety. Working with perpetrators is included as part of the session as many staff will work with perpetrators of domestic and family violence. It will outline support services for referral, and the policies that characterise organisational best practice.
9:00am – 1.00pm
Online via Zoom
Face to face on request
$165 Incl. GST
Group bookings by enquiry
- Understand the complexity of the issues and its impact on the physical, social and financial wellbeing and safety of individuals, families and communities.
- Recognise and apply the regulations from the Residential Tenancies Act (2010) and its implication for community housing tenants.
- Use a common tool DVSAT to identify the level of threat to victims/survivors.
- Identify and refer to appropriate support services within the local area.
- Overview of domestic and family violence (DFV).
- Working with and responding to customers and tenants affected by domestic and family violence.
- Identifying workplace practices which respond to the victim/survivor’s needs.
- Using the DVSAT to assess risk.
- Identifying when to refer to appropriate services.
- Understanding the DFV under the Residential Tenancies Act (2010).
- Frontline workers
The course is delivered via online Zoom workshops. Face to face delivery can be organised on request.
Need to chat?
If you are unsure which Professional Development course would suit you best, contact our CHIA NSW Learning & Development team by calling on (02) 9690 2447 or send us an enquiry via the form below.