CHC42221
Certificate IV in Housing
The Certificate IV in Housing is
a qualification reflecting the role of individuals delivering housing support services and support to tenants, applicants and the community in the social housing and homelessness sector.
Course information
This qualification reflects the role of individuals delivering housing support services and supports to tenants, applicants and the community in the social housing and homelessness sector.
They may be public housing specialist staff or people undertaking similar roles in the community housing sector. They work with vulnerable people who may be experiencing homelessness or at risk of experiencing homelessness.
CHC42221
CERTIFICATE IV IN HOUSING
This qualification reflects the role of individuals delivering housing support services and supports to tenants, applicants and the community in the social housing and homelessness sector. They may be public housing specialist staff or people undertaking similar roles in the community housing sector. They work with vulnerable people who may be experiencing homelessness or at risk of experiencing homelessness.
Workers at this level may work under limited supervision in an administrative or assisting capacity.
1 year full-time
Up to 2 years part-time
No Entry Requirements
We have two intakes per year – January and June
Full Fee: $6,750
To apply for this course Please email [email protected]
Cluster 1: Communication and Cultural Awareness
Core : CHCCOM002 Use communication to build relationships
Core : CHCDIV002 Promote Aboriginal and/or Torres Strait islander cultural safety
Core : CHCDIV001 Work with diverse people
Cluster 2: Housing Specialisation (3 or 5 units)
Core : CHCSOH013 Work with people who are experiencing or at risk of homelessness
Core : CHCSOH024 Support Sustainable tenancies
Elective : CHCSOH021 Work with clients within the social housing system
Elective : CHCSOH015 Manage housing application and allocation processes
Elective : CHCSOH014 Manage and maintain tenancy agreements and services
Elective : CHCSOH016 Manage tenancy rent and rental arrears
Elective : CHCADV004 Represent organisation in a court or tribunal
Cluster 2: Homelessness Specialisation (3 units)
Core : CHCSOH013 Work with people who are experiencing or at risk of homelessness
Elective : CHCCSM005 Develop, facilitate and review all aspects of case management
Elective : CHCADV002 Provide Advocacy support work
Elective : CHCMHS007 Work effectively in trauma informed care
Cluster 3: Working in Industry
Core : CHCSOH024 Support Sustainable tenancies
Core : CHCDFV001 Recognise and respond appropriately to domestic and family violence
Elective : CHCPRP001 Develop and maintain networks and collaborative partnerships
Elective : CHCCCS020 Respond effectively to behaviours of concern
Cluster 4: Working in Industry
Core : CHCLEG001 Work legally and ethically
Core : HLTWHS001 Participate in the workplace health and safety
Elective : CHCMHS007 Trauma Informed practice or CHCMHS001 Work with people with mental health issues
Elective : CHCPRP003 Reflect on and improve own professional practice
CHCCOM002 Use communication to build relationships
This unit describes the skills and knowledge to apply specific communication techniques to establish, build and maintain relationships with clients, colleagues and other stakeholders based on respect and trust. This unit applies to work across a range of workplace contexts where workers at all levels may communicate with individuals and/or groups both in person and in writing.
CHCDIV002 Promote Aboriginal and/or Torres Strait islander cultural safety
The unit describes the skills and knowledge required to identify Aboriginal and/or Torres Strait Islander cultural safety issues in the workplace, model cultural safety in own work practice, and develop strategies to enhance cultural safety. This unit applies to people working in a broad range of roles including those involved in direct client service, program planning, development and evaluation contexts.
CHCDIV001 Work with diverse people
This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people. This unit applies to all workers.
CHCSOH013 Work with people who are experiencing or at risk of homelessness
This unit describes the skills and knowledge required to work with people who are experiencing homelessness or at risk of becoming homeless, including women and children experiencing family violence. This unit applies to work in a range of roles at any level within a community services and health context.
CHCSOH021 Work with clients within the social housing system
This unit describes the skills and knowledge required to assist people who are looking for or need assistance with housing and accommodation. This unit applies to work in both tenancy and non-tenancy services within the social housing sector. Workers are required to exercise judgement and sensitivity when working with clients within clearly defined processes and procedures.
CHCSOH002 Manage and maintain tenancy agreements and services
This unit describes the skills and knowledge required to manage tenancy agreements and associated housing services. This unit applies to work in a social housing context in agencies responsible for sustainable tenancy management. Workers are required to exercise judgement and sensitivity when working with clients within clearly defined processes and procedures.
CHCADV004 Represent the organisation in court or tribunal
This unit describes the skills and knowledge required to undertake work as an advocate of a service or organisation in a court or tribunal. This unit applies to workers typically in a leadership role in a community services or advocacy setting who are responsible for providing formal advocacy or representation.
CHCPRP003 Reflect on and improve own professional practice
This unit describes the skills and knowledge required to evaluate and enhance own practice through a process of reflection and ongoing professional development. This unit applies to workers in all industry sectors who take pro-active responsibility for their own professional development.
CHCDIV001 Work with diverse people
This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people. This unit applies to all workers.
CHCLEG001 Work legally & ethically
This unit describes the skills and knowledge required to identify and work within the legal and ethical frameworks that apply to an individual job role. This unit applies to community services and health workers who play a proactive role in identifying and meeting their legal and ethical responsibilities
CHCPRP001 Develop and maintain networks and collaborative partnerships
This unit describes the skills and knowledge required to identify networking and collaboration needs and develop formal and informal partnerships to enhance service delivery and improve professional practice.
CHCMHS001 Work with people with mental health issues
This unit describes the skills and knowledge required to establish relationships, clarify needs, and then work collaboratively with people who are living with mental health issues. This unit applies to support workers in contexts outside the mental health sector, but who come into contact with people with mental health issues. The services and support provided are not mental health specific.
CHCCCS020 Respond effectively to behaviours of concern
This unit describes the skills and knowledge required to respond effectively to behaviours of concern of people. Skills are associated with handling difficult incidents rather than managing ongoing behaviour difficulties. The unit applies to workers in any context exposed to difficult and challenging behaviour.
CHCDFV001 Recognise and respond appropriately to domestic and family violence
This unit describes the knowledge and skills required to identify and respond to the needs of clients who may be experiencing domestic and family violence, including responding to immediate intervention and support needs. This unit applies to health and community service workers providing services according to established organisation procedures. These workers may not be specialised family violence workers.
CHCCCS004 Assess co-existing needs
This unit describes the skills and knowledge required to assess the diverse and multi-faceted needs of people and determine both internal and external services required to meet those needs. This unit applies in a range of community service contexts.
We have structured our courses flexibly so you can study alongside full-time work. Course material is available online through Moodle, and we also run workshops or face to face training at your workplace.
SELF DIRECTED ONLINE
LEARNING
Once you have enrolled, you will receive your log-in for Moodle, which will enable you to access your course material and submit assessments online by the due date. Please let support trainer know that you wish to study in self directed online learning.
WORKSHOPS THROUGH ZOOM
We hold zoom workshops. These workshops allow you to learn from others in similar jobs, and to practice your skills. There are six sessions per unit of study with the final session enabling you to practice your skills or complete assessment requirements in class.
TRAINING AT YOUR
WORKPLACE
If you are working in the social housing industry and your colleagues are also interested in taking one of our courses, we may be able to offer on-site training at your workplace, depending on student numbers.
01
Enrol in the unit for which you wish to receive recognition and request an RPL Tool Kit from your trainer
You can ask your trainer for guidance if you are unsure whether you are eligible for RPL
02
Provide Supporting Documentation
You’ll need to provide supporting documentation to demonstrate competency, including (1) A CV; (2) Certified copies of your qualifications; (3) Job description(s) of any relevant position(s) held within the past three years; (4) A letter from your direct line manager confirming that you undertake (or undertook) the duties detailed in the job description
03
Competency Conversation
Your trainer will arrange a time to call you and go over the details of your work experience to confirm your competency in key areas
04
Your Eligibility is Assessed
Your trainer let you know if you are able to receive Recognition for Prior Learning
Subsidies are Available
Many of our students receive a subsidy through Smart and Skilled, and you may be eligible for further concessions or exemptions.
CHC42215
CERTIFICATE IV
IN HOUSING
Full Fee: $6,750
Subsidised training through Smart and Skilled is available, though places are limited.
CHC52015
DIPLOMA OF COMMUNITY SERVICES
Full Fee: $7,200
Subsidised training through Smart and Skilled is available, though places are limited.
You May be Eligible for Further Fee Exemptions & Concessions
You may be eligible for fee exemptions or concessions if you are an Aboriginal or Torres Strait Islander person, if you have a disability, or if you are a welfare recipient. Contact us for further information Training enquiry
Cost for Stand-Alone Units
Individual Unit $450
Recognition for Prior Learning $350
Credit Transfer Free
How to Apply
Applications for this course are accepted biannually, with formal enrolments in February and June.
01
Apply for Your Unique Student Identifier
You can complete the application for your Unique Student Identifier online. All you need is a valid form of ID.
02
Interested in applying for one of our courses?
Check out Smart and Skilled funding here. Numbers for Smart and Skilled funding are limited, but your eligibility will be assessed once we receive your application. Please email [email protected]
03
We’ll be in touch within five business days
Once we receive your email, we will email you within five business days to complete your enrolment
You can use Moodle to access course materials online and to complete and upload assessments
Log in to Moodle Here
Use the Log-In Details You Received When You Enrolled
Having Trouble?
Quick facts
Recommended for people who are in a supervisory role or have an opportunity to act in a supervisory role.
1 year full-time
Up to 2 years part-time
8 core units
7 elective units
No Entry Requirements
We have two intakes per year – January and June
$6,750 (full fee)
Enquire nowTime poor? We can help
If enrolling in a qualification feels like too big a commitment for you, but you are interested in skills development you can try one of our Professional Development courses.
These courses are designed to allow you to learn new skills in a short time frame.
Need to chat?
If you are not sure what qualification would be best for you, give our CHIA NSW Learning & Development team a call on (02) 9690 2447 or
send us an email at Training Enquiries