Business Services

Offering innovative services to enhance the operations of the community housing industry

The CHIA NSW Business Services team delivers services and projects aimed at informing and optimising the sector’s performance.

House Keys 2.0

After operating for seven years in its current form, a revamped and expanded House Keys will bring together a wider array of data sources, enabling more detailed analyses and granularity in reporting and visualisations. A bigger and better industry benchmarking, powered by the Industry Data Hub.

Click here for more information.

Industry Data Hub

The Industry Data Hub is a massive step forward for enhancing community housing providers’ ability to drive continuous improvement through improved data visualisation and benchmarking experiences. The project is still in development but stay tuned!

Digital Transformation

The evolution of technology provides the opportunity for community housing providers to enhance the way they serve their tenants.

CHIA NSW and CHIA Vic have teamed up to develop a digital transformation process map specific to the operations of CHPs so the industry is well placed to evolve with technology.

Download the resources here.

Data Dashboard

Our Data Dashboard presents industry-relevant data in an accessible and up-to-date format. Find out where community housing providers are housing people, where they’re delivering new homes, and plenty more.

Explore the Data Dashboard here.

Contact our Business Services team

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