Course Overview
On 24 October 2024, the NSW Parliament passed the Residential Tenancies Amendment Bill 2024. The legislation is now the Residential Tenancies Amendment Act 2024 (the Act). Changes to end no grounds terminations and making it easier to keep pets are part of the Residential Tenancies Amendment Regulation 2025.
The Act delivers on the NSW Government’s commitment to improve rental laws to support tenants, landlords and the community. It sets up better renting rules that will help give more stability for tenants and certainty for landlords.
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Lunch and Learn, 11.00 am – 1.00pm
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Online via Zoom
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Free to Members
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9 July 2025
13 August 2025
12 November 2025 -
10 Participants
Group Bookings by Enquiry
- Gain knowledge and understanding of how the reforms will impact your organisation.
- skills in navigating NCAT procedures, including record management and case preparation.
- Provide opportunities to network, workshop and collaborate with industry peers.
- Require landlords to provide a reason to end a lease – ending ‘no grounds’ terminations for tenants
- Make it easier to keep a pet in a rental home
- Limit rent increases to once per year for all lease types
- Prevent extra fees at the start of a tenancy, including fees for background checks and for preparing a tenancy agreement
- Ensure tenants can pay rent by bank transfer
- Frontline housing/tenancy workers and their managers involved in NCAT.
- Any housing or support workers looking for professional development (by attending NCAT or supporting clients going through NCAT procedures).
- Housing staff who need to understand the Residential Tenancy Agreement (RTA) and workings of NCAT.
The course is delivered via Zoom sessions where you will network with others, workshop examples of cases and ask questions.
Julie Cleary is an experienced housing worker who has worked in social housing for over 14 years across various job roles, including in the Housing Options Team, Affordable Housing Coordinator with Bridge Housing, and Housing Independence Officer with Hume Community Housing. Julie is a result-oriented, customer-driven driven and quality-focused individual with a proven record in managing multiple functions and procedures to strive for strong customer service. Julie is known for her relaxed and approachable style that lends itself to learning. Her experience with the NSW Civil and Administrative Tribunal gives her the knowledge and skills to provide support and encouragement to prepare the participant for presenting at the Tribunal.
“Knowing I am confident in doing my role through ongoing and continual learning. Be able to engage with other participants who work in industry and share each other’s knowledge and experiences.”
“The trainers are confident and skilled in their field. Very professional and excellent delivery”
Need to chat?
If you are unsure which Professional Development course would suit you best, contact our CHIA NSW Learning & Development team by calling on (02) 9690 2447 or send us an enquiry via the form below.