New Entrant Resource Bank- Performance Outcome 7: Financial Viability

The New Entrant Resource Bank has been developed to assist housing providers that wish to become registered under the National Regulatory System for Community Housing.  The NERB contains sample policies, procedures, guidelines and useful resources that can be adapted by community housing providers and have been designed to support the needs of a diverse group of new entrants to the NRSCH.  The resources are organised to align with the Performance Outcomes included in the NRSCH.

Click below to see the resources available under Performance Outcome 7

Performance Outcome 7: Financial Viability


Disclaimer
By using any of the NERB resources you acknowledge that you are responsible for adapting the materials to your own organisation’s requirements.  CHIA NSW does not make any representation or warranty about the accuracy, reliability, currency or completeness of any material contained on this website or on any linked site.  To the extent permitted by law, CHIA NSW excludes all liability for any loss or damage (including indirect, special or consequential loss or damage) arising from the use of, or reliance on, the resources whether or not caused by any negligent act or omission.

Working with Older Tenants Toolkit

Developed in partnership between Uniting and CHIA NSW, the Working with Older Tenants Toolkit is a brand new resource for providers facing the challenges of accommodation for an ageing population.

The Working with Older Tenants Toolkit is a resource for any providers supporting tenants ageing in place (i.e. Community Housing Providers, Aged Care Providers, long-term accommodation providers).

The modules in this Toolkit focus on key issues that impact Older Tenants, and best practice solutions for providers to utilise. Modules included cover:

Introduction – Working with Older Tenants: Building the capacity of community housing providers to support tenants to age in Place

Module 1 – Diversity and Older People

Module 1.1 Checklist Communicating with older tenants from a CALD background

• Module 1.2 Checklist Return to country for older Aboriginal tenants
• Module 2 – The Aged Care Service Delivery Model

• Module 2.1 My Aged Care Assessment Flowchart
• Module 2.2 Checklist Refusal to engage with My Aged Care

Module 3 – Housing Adaptations to Support Ageing in Place

• Module 3.1 Making buildings easier for people with dementia and other cognitive impairments
• Module 3.2 Easy Read Guide Applying for home modifications

Module 4 – Understanding Elder Abuse

• Module 4.1 Checklist Indicators that might suggest elder abuse is occurring
• Module 4.2 Resource Legal responses to capacity issues and elder abuse

Module 5 – Social Isolation and Loneliness

• Module 5.1 Assessment tools for isolation and loneliness

Module 6 – Dealing with changes in behaviour

• Module 6.1 Checklist working in partnership with health and aged care services

If you have any questions regarding the Working with Older Tenants Toolkit, please contact Adam West, Head of Business Development (CHIA NSW) at [email protected]. 

CHIA NSW thanks and acknowledges the NSW Department of Communities and Justice who provided funding to complete this project. CHIA NSW thanks and acknowledges Sue Cripps of SC Consulting who contributed significantly to the development of the Toolkit.