Course Overview
Guidance on practical strategies, concessions, and supports available to tenants.
Skills to engage in meaningful, supportive conversations around energy use and financial stress
Importantly, workers will not be expected to act as technical experts or energy advisors. Instead, the focus is on practical, frontline-level knowledge that complements existing support roles, enabling staff to guide tenants towards the right information, tools, and services.
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Energy Smarts for Housing Professionals 9.30 am – 1.00pm
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Face to Face
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Free to Members
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19 November 2025 Metro/Redfern NSW
03 December 2025 Regional Tamworth -
15 Participants
Group Bookings by Enquiry
- A clear understanding of how the energy system works in practice
- The ability to recognise when tenants may be experiencing energy hardship.
- Practical guidance on concessions, support programs, and strategies that can make a real difference for tenants.
- Skills to have supportive and constructive conversations with tenants about energy use and financial stress.
This training is ideal for frontline workers in the community housing sector who regularly engage with tenants and play a role in wellbeing, tenancy sustainment, or client support.
This workshop will be delivered in an interactive, face-to-face format and co-facilitated by subject matter experts from the Institute for Sustainable Futures, Caitlin McGee and Aditi Phansalkar
Need to chat?
If you are unsure which Professional Development course would suit you best, contact our CHIA NSW Learning & Development team by calling on (02) 9690 2447 or send us an enquiry via the form below.