Professional Development

Community Housing Providers work with Aboriginal and Torres Strait Islanders as work colleagues, with tenants and applicants and other Aboriginal and Torres Strait Islander stakeholders.

Housing Pathways is the way applications for housing assistance are managed in NSW. The Housing Pathways Framework provides coordinated information and advice using a single application and standard assessment process across all social housing organisations.

Coming Soon

Anti-social behaviour (ASB) is a significant challenge for Community Housing Providers in sustaining tenancies and maintaining good neighbour policies. We will explore good practice for managing anti-social behaviour, investigate resources available through the toolkit and, reflect on and explore how you manage difficult situations.

As a Community Housing professional, you will respond to tenants who are identified as hoarders and may live in squalor. It is a complex mental health condition that can affect the person, their family and neighbours.

Community Housing plays an important role in the housing of people experiencing mental ill health and/or mental distress. CHIA NSW and the Mental Health Coordinating Council have together developed a mental health awareness program. This program has been fully funded by the NSW Ministry of Health.

Community housing organisations have a responsibility to ensure tenancy issues are managed well and that attempts to resolve issues are made in a timely manner.

Coming Soon

Coming Soon

As a Community Housing Provider, you are working everyday with people who have experienced trauma. This session gives you the opportunity to understand trauma and complexities, examine what impact trauma has on your work, and offers you some tools and strategies to improve and validate your current practice.