Professional Development courses
Aboriginal and Torres Strait Islander Cultural Safety in the Workplace
Community Housing Providers work with Aboriginal and Torres Strait Islanders as work colleagues, with tenants and applicants and other Aboriginal and Torres Strait Islander stakeholders.
Housing Pathways is the way applications for housing assistance are managed in NSW. The Housing Pathways Framework provides coordinated information and advice using a single application and standard assessment process across all social housing organisations.
Induction to Community Housing
Managing Anti-Social Behaviour
Anti-social behaviour (ASB) is a significant challenge for Community Housing Providers in sustaining tenancies and maintaining good neighbour policies. We will explore good practice for managing anti-social behaviour, investigate resources available through the toolkit and, reflect on and explore how you manage difficult situations.
Managing Hoarding and Squalor
As a Community Housing professional, you will respond to tenants who are identified as hoarders and may live in squalor. It is a complex mental health condition that can affect the person, their family and neighbours.
Mental Health Awareness
Community Housing plays an important role in the housing of people experiencing mental ill health and/or mental distress. CHIA NSW and the Mental Health Coordinating Council have together developed a mental health awareness program. This program has been fully funded by the NSW Ministry of Health.
NSW Civil and Administrative Tribunal | Accredited and Non-Accredited
Community housing organisations have a responsibility to ensure tenancy issues are managed well and that attempts to resolve issues are made in a timely manner.
Promoting Sustainable Tenancies for Aboriginal Tenants
Responding to Domestic and Family Violence
Trauma Informed Practice
As a Community Housing Provider, you are working everyday with people who have experienced trauma. This session gives you the opportunity to understand trauma and complexities, examine what impact trauma has on your work, and offers you some tools and strategies to improve and validate your current practice.
Starting in social housing?
If you are a new professional in social housing, you may want to consider our Certificate IV in Housing.
The Certificate IV in Social Housing is our foundational program of study for those starting out in social housing and provides critical skills in areas the sector supports.